Emergency Ride Home

For employers who offer a transit pass program or a subsidy for employee alternative commute options, TriMet will provide a free taxi ride if a participating employee has a family emergency, gets sick during the work day, or even if they work unscheduled hours.

Eligible companies are those with work sites located in the TriMet service district who offer a minimum subsidy of $10 per month for employees who use transit or who carpool, vanpool, bike or walk to work. Employers using the Universal program are automatically eligible. Companies must have a transportation coordinator or similar staff who can administer and promote Emergency Ride Home.

How it works

After you set up an Emergency Ride Home contract with TriMet, we will send you Emergency Ride Home vouchers (the number you receive will depend on the size of your company). If a participating employee needs to use the service, the TC fills out the voucher and calls one of the taxi companies listed on the voucher. The taxi driver will complete the form and give one copy to the employee. The employee will give the voucher back to the TC, and the taxi company will bill TriMet directly.

How you benefit

• Emergency Ride Home is a free service (for eligible companies participating in a commute subsidy program)
• Employees have a safety net when they take transit to work, so more employees are likely to participate in transit pass programs or commute subsidy programs
• Very little administrative paperwork—TriMet deals directly with the taxi companies
• TriMet can provide you with materials to help promote the program