Ticket Machine Out of Order?

Don't give up just yet…

We realize it's a hassle when a machine is out of order. We've stepped up our maintenance efforts to reduce breakdowns, and we've replaced about 60 of our oldest machines with more reliable card-only machines. If you encounter a broken machine, don't give up just yet... There may be other ways you can purchase your fare:

Try another form of payment

If the machine isn't accepting debit/credit cards, it may still be accepting bills and coins. (If the machine is labeled "Card Only," try a different machine.)

Try another machine

Most stations have more than one.

Buy a ticket in advance

You can buy books of 10 tickets in advance at neighborhood ticket outlets including most Albertsons, Fred Meyer and Safeway stores, and at the TriMet Ticket Office at Pioneer Courthouse Square. Just remember to stamp your ticket in the validator at the station before boarding.

Buy a ticket from a nearby vendor

During business hours, you can buy a ticket at the following shops and cafes at MAX stations and transit centers:

 

Report ticket machine problems

To report a ticket machine or validator out of order, please use our online form or call us at 503-238-RIDE (7433).