Important: In an emergency, call or text call 911 or tell a TriMet employee.

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Phone 503-238-7433

Customer service and trip planning help
7:30 a.m.–5:30 p.m. daily

Real-time arrival information
24 hours a day

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Email hello@trimet.org

Non-urgent customer service and trip planning help
We normally respond within 1 business day

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Text 503-238-7433

Customer service and safety concerns
7:30 a.m.–5:30 p.m. daily

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X (Twitter) @trimethelp

Customer service and trip planning help
7:30 a.m.–5:30 p.m. daily

Visit us in person

Customer Support Center

Pioneer Courthouse Square
701 SW 6th Ave.
Portland, OR 97204
8:30 a.m.–5:30 p.m. weekdays
Plan your trip on transit

TriMet Administrative Offices

101 SW Main St., Suite 700
Portland, OR 97204
503-962-7505
8 a.m.–5 p.m. weekdays
Plan your trip on transit

Lost & Found

4012 SE 17th Ave.
Portland, OR 97202
503-962-7655
7 a.m.–7 p.m. weekdays
Plan your trip on transit